If you think you’ve been scammed. If you have received debt letters from a mobile phone company you’ve never even heard of. Don’t spend hours of your time breaking your head trying to convince someone in an off-shore call centre. They are not equipped to deal with it. Its off-script. Forget about e-mail. Instead write a FORMAL LETTER to their complaints department and post it recorded delivery. Yes-I know it’s a pain, standing in line in a post office with only one person serving. But is the only way to prove delivery. If you don’t get a reply or can’t find the complaints address, write a personal letter to their chief executive. Make it their problem. It’s all about creating a paper-trail. About covering yourself. About creating the evidence you need to take your complaint to the financial ombudsman if you can’t get a satisfactory response. They can’t ignore that. Just one other thing. Buy a copy of my book, ‘Get Paid’. It contains essential information for anyone being hassled by an unfair claim. It’ll show you what creditors can – and can’t do. Here is the link.
I’ve just come back from the Peoples Vote March against Britain leaving the European Union. Almost 700,000 people attended the march – which walked from Hyde Park to Parliament Square. Even the sun came out to support us.
Being there just felt so right. Whatever happens I’ll have no regrets about that. It was a privilege to stand up and be counted.
Brexit? What’s that all about? Even the name sounds stupid!