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Conveyancing – How to Increase Your Productivity and Your Chargeable Output

bruceandholly

Conveyancing – Four Ways to Increase Your Productivity and Your Chargeable Output

Conveyancing is piecework.  Forget hourly rates.  In a competitive legal market, residential clients want to be able to compare quotes.  And professional rules now require transparency when it comes to pricing, so that prospective clients can see at a glance what they are going to have to pay.  But whenever you quote a prospective client, you need to be able to work within budget.  If you overrun that budget because you under-quoted or did not appreciate the extent of the work-tough!  You’ll be doing some free work. That’s not the client’s fault.  Unless you can genuinely say that additional complications cropped up which no one could have ever previously foreseen or because of something your client didn’t tell you.  So it’s all about packing in as much personal productivity as is possible for each working hour of your day.  Here are some tips:

  • Always dictate-dictate-dictate your work.  Never try to hand-type everything.  It’s just too much hard work.  Maybe like me, you lost your secretarial support more years ago than you can even remember.  Never mind.  There is Microsoft voice dictation.  If you’re working on a computer which is Windows 10 or above, you’ll find voice dictation somewhere.  Just go to ‘settings’ and ‘ease of access’.  Dictating your work can be annoying to those around you, particularly if you have to keep repeating the same phrase until your voice recognition gets it right.  Sometimes it never gets it right.  If I say the word ‘comma’, it will tell me to ‘call my mum’.  If I say ‘draft’ as in document, I will always get the draught which blows in from an open window.  So why do I use voice dictation?  Because even with its faults, it’s still three times quicker than trying to type everything out longhand.  Because even if you can touch type, you can’t type as fast as you can speak.  So by using voice dictation I can triple my chargeable output.
  • Standardise-standardise-standardise.  Take a tip from Henry Ford.  Install a conveyor belt.  Metaphorically speaking of course.  Try to create your own all-purpose templates, which you can easily and quickly populate before sending out.
  • Front-load your work, so that you can do as much as possible in one shot.  Don’t wait for the other party solicitor to send across to you their title documentation, download it yourself and save a week.  Never issue documentation in draft if the you can send out something which is a engrossment-ready.
  • Finally, never compromise on the quality of your work or the service which you provide to your client.  Make sure that everything is right first time, the moment it is sent out.  Don’t rely on your client to pick up your mistakes.  Take the trouble to organise your electronic file so that everything is correctly labelled and stored in its correct folder, so that you can find anything in an instant instead of having to trawl through the whole file.  It also makes it easier if a colleague has to look after your file in your absence.